Last Updated: March 30, 2026
Growlink, Inc. ("Growlink," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains what personal data we collect, how we use it, when we share it, and the choices and rights available to you.
This Privacy Policy applies to:
Where applicable, Growlink acts as:
We may collect the following categories of personal data:
Name, email address, phone number, job title, company name, and mailing address.
Login credentials, subscription details, device data, system settings, preferences, and related account records.
Payment details, billing contacts, and transaction history.
IP address, browser type, operating system, device identifiers, and usage logs.
Call recordings, transcripts, notes, and support communications.
Information provided by partners, integrations, or publicly available sources.
Data generated by Growlink controllers, sensors, and automation systems, including environmental, performance, and operational data.
We use personal data for the following purposes:
To provide, operate, maintain, and improve Growlink products and services.
To troubleshoot issues, provide onboarding, and deliver customer support and advisory services.
To analyze usage, improve functionality, and develop new features, including AI-powered capabilities.
To protect our systems, enforce agreements, detect fraud, and comply with legal obligations.
We separate communications into two categories:
Where applicable, we process personal data based on:
We may share personal data with the following categories of recipients:
Vendors that help us deliver hosting, analytics, billing, support, communications, and other business operations.
Partners that support sales, installation, fulfillment, and customer service.
Third-party platforms and services you choose to connect to Growlink.
Government, regulatory, or law enforcement authorities when required by law or to protect our rights.
Parties involved in a merger, acquisition, financing, reorganization, or sale of assets.
We do not sell personal data.
Your personal data may be processed in the United States or other countries where we or our service providers operate, subject to appropriate safeguards where required by law.
We use reasonable administrative, technical, and organizational safeguards designed to protect personal data, including access controls, encryption, and monitoring.
We retain personal data only for as long as needed to:
We use cookies and similar technologies to operate our website, understand usage, improve performance, and support marketing efforts.
You can manage cookie preferences through your browser settings.
Depending on where you live, you may have the right to:
To exercise your rights, contact us at privacy@growlink.com.
If you are a California resident, you may have additional rights under applicable law, including rights to know, access, correct, delete, and opt out of certain data uses.
Growlink does not sell personal data and does not knowingly collect personal data from individuals under 16.
Growlink products and services are intended for business use and are not directed to children under 16. We do not knowingly collect personal data from children.
If you provide your phone number and opt in, Growlink may send you SMS messages related to operational alerts, account notifications, onboarding, support, and, where separately consented to, marketing communications.
We only send SMS messages with explicit consent. Consent to receive SMS messages is not a condition of purchase. We maintain records of consent, including opt-in details where required.
Operational SMS may include system alerts, service notifications, onboarding updates, and support-related messages. Marketing SMS may include promotions, product updates, and campaigns, and is only sent where you have separately opted in.
Message frequency varies based on your account activity, system events, and communication preferences.
Message and data rates may apply depending on your mobile carrier and service plan.
You may opt out of SMS messages at any time by replying STOP to any message.
For help, reply HELP to any message or contact support@growlink.com.
We use your phone number only for Growlink communications described in this Policy. We do not sell, rent, or share phone numbers with third parties for their own marketing purposes.
SMS opt-in data, phone numbers collected for SMS consent, and consent records are not sold, shared, or transferred to third parties or affiliates for their own marketing or promotional purposes.
We may update this Privacy Policy from time to time. If we make material changes, we will provide notice through email, our website, or in-product messaging, as appropriate.
Growlink, Inc.
Attn: Privacy Officer
privacy@growlink.com